NoLag product

For the different budgets related to the NoLag product of JetSet Travel, Inc. (JTI), I would expect to see different items. Below are said budgets and items. But I would like to define what budget is first. Horngren, Datar and Foster (2002) defined budget as the â€Å"[quantitative] expression of a proposed plan of action by management for a specified period and is an aid to coordinating what needs to be done to implement that plan (p. 835). Sales budget. This is usually the staring point for budgeting. The budgeted sales for a future period determines the production and inventory levels which also determine the manufacturing costs of JTI as well as its nonmanufacturing costs for its NoLag product. Items seen in the sales budget are the budgeted selling price for the product, budgeted number of units to be sold, and of course, the budgeted total revenues fro the product. With respect to costs behavior, the items shown in the NoLag sales budget are all variable. That is, these items changes in total in proportion to the number of products to be sold. Purchase budget. This budget identifies the direct materials to be purchased which depends on the budgeted usage of direct materials. Items seen in this budget are the direct materials needed, and under each material the following are specified: Direct materials usage for the period, Target ending inventory for the direct material, Beginning inventory for the direct material, Cost per unit of each of the direct material requirement, and Budgeted direct materials purchases for the period The direct material cost, specifically the direct materials purchase cost is a variable cost. The amount changes relative to the number of direct materials budgeted. Operating expenses budget. This budget included the nonmanufacturing costs related to the NoLag product value chain. Included in this budget are research and development, marketing, distribution, customer-service, and administrative costs. The research and development costs’ behavior – fixed or variable – depends on how management allocates funds to it. If management decides that 10 percent of the total sales budget is to be allocated to research and development, then it is variable – it varies according to the sales budget. The rest of the items under the operating expenses budget exhibit the same characteristics. For example, marketing costs are usually budgeted as a percentage of the sales budget. Capital expenditures budget. This is composed of the investing requirements of JTI with regard to the manufacture of the NoLag product. The expenses here are fixed which includes budgeted purchase amount of new equipments. Cash budgets. The cash budget, according to Horngren, Datar and Foster (2002), â€Å"is a schedule of expected cash receipts and disbursements† (p. 197). Generally, the cash budget has several main sections. Beginning cash balance AND cash receipts. These will form part of the cash available for financing requirements of JTI. Cash receipts come from collections from customers and sales of the NoLag product. Cash disbursements are composed of direct materials purchases, direct labor and other wage and salary outlays, interest on long-term borrowing, income tax payments, and other costs and disbursements. Short-term financing requirements. JTI needs short-term financing requirements if its total cash receipts for the period are less than its total cash disbursements. Ending cash balance. Include considerations for the variable aspects of this product and its sales References Horngren, C. T., Datar, S. M. & Foster, G. (2002). Cost accounting: A managerial emphasis. New Jersey: Prentice Hall. APA 1   

Critical Analysis of Two Primary Schools Essay

A critical analysis of the All Saints Primary School and Liverpool College Prep School websites. All Saints homepage immediately stresses the importance of learning together and demonstrates the emphasis that is placed upon religion within in the school. Their mission statement is presented as being â€Å"All Saints is a community where God’s light in each individual is nurtured and loved, allowing his spirit to shine in each one of us within our Catholic environment†. This is in contrast with Liverpool College which instead chooses to focus upon academic attainment on its homepage, stating: â€Å"High academic achievement is our primary aim and our results in national tests show that our standards are some of the best in the city and far above average in mathematics and English†. Both websites are extremely informative to the browser and offer detailed information on issues such as admission and behavioral policies. There is also a message from both headmasters outlining their visions for the schools. The schools contrast however in their ethos, religion appears to play an integral role within all aspects of All Saints whereas there is no mention of it within the Liverpool College website. Although both schools place a great importance upon producing an environment in which every child matters and feels secure. Liverpool College Prep School also displays information concerning tuition fees, whereas All Saints website being a voluntary aided school is free of cost to prospective pupils. Both schools however do demonstrate the significance they place upon extra-curricular activities by dedicating pages on their websites to the opportunities that are available to pupils within their school. The websites of both schools also outline the curriculum the school adheres to as well display their anti-bullying policies so they are accessible to all. The two schools display information for parents and offer advice and support in how they can effectively support their child through primary education. On the All Saints website this page is accompanied by a behavioural policy which the children are expected to comply with. Liverpool College asks parents to contact the school if they would like to receive a copy of the behavioural policy.

A key choice writers Essay Example for Free

A key choice writers Essay Writer (139) , Christina Rossetti (19) , Goblin Market (9) company About StudyMoose Contact Careers Help Center Donate a Paper Legal Terms & Conditions Privacy Policy Complaints ? A key choice writers make is how they name or refer to characters in their stories. Write about the significance of the choices writers have made in naming or referring to their characters in the three texts you have studies. In the three texts I have studies the writers all name and refer to their characters in different ways. For example in The Road the characters are not given names and in Small Island all the characters are named and referred to in detail. Firstly mc McCarthy doesn’t give his characters names throughout his narrative he only refers to them as, the man, â€Å"papa† and the boy which shows they are father and son and that is all the detail McCarthy reveals. The significance of this is to create the effect that this dystopia they live in could happen to absolutely anyone. McCarthy has also done this to create a statement that names are no longer important since the world has ended and all civilisations have been wiped out. The only important this is surviving. McCarthy mentions the boy was born into the post apocalypse s so maybe the boy hasn’t even been given a name through the fact he doesn’t need one since there is no civilisation and there is a nil chance of survival, therefore there is no one to give your name to. McCarthy could also be revealing that maybe the parents didn’t think it was important in naming the boy because they wouldn’t survive. In Small Island Levy names her characters very stereotypically through their personalities. Queenies christened name is Victoria â€Å"I was christened victoria† like the late queen, but forever been called Queenie, which is what her mother wanted to christen her as but the vicar wouldn’t allow it as it was a common name so he suggested Victoria. Levy chose this name as it reflects Queenies character very well as she is very well mannered and â€Å"posh† like the queen. Gilberts name reveals that he is half white through the fact that Gilbert Joseph is a common white man name. Levy also reveals that his father is white by referring his to as â€Å"light skinned†. Hortense’s name reveals that she is not English however it also reveals that she is wealthy and higher class through the fact that Hortense is a French name which automatically stereotypically reveals Hortense’s character is going to be higher class which she is. Levy also refers to her characters in racist ways by addressing and describing the black characters as â€Å"darkies† and â€Å"niggers† the significance of this is to show when the novel was set â€Å"1948† when being racist was common and most English people were, in which Levy has took advantage of to make her narrative realistic. Finally in Rossetti’s poetry, Rossetti refers to men in different negative ways. For example in Goblin Market Rossetti refers men to a Goblins she has done this to reveal her emotions of men implying that they are all vial and evil. However, the word â€Å"Goblin† could also mean gold which could be implying that all men are rich which is true because in the 19th century it was only men who had money, so she could be implying that men are rare and rich. However, still men in Rossetti’s poems are shown to be negative which is interoperating that wealth isn’t all that good. Rossetti also gives her characters common names such as â€Å"Maude Clare†, â€Å"Laura† and â€Å"Lizzie† the significance of this is to make her poems still mysterious and open for interpretations which she does in all of her poems. Rossetti also refers to her characters through social class and skin tone she does this as it was a main importance in the 19th century. To compare all the writers I have studies both Levy and Rossetti refer and name their characters through social class in some way. However, McCarthy doesn’t mention social class or interpratate it in any way. He has done this because there is no longer any social class unlike in when Small Island and Rossetti’s when it was highly mentioned with the time they are set in. In conclusion in all the texts I have studied the writers all texts I have studied the writers all name their characters in different ways for different significance and to create different effects to their narratives. But also to affect the reader differently for example McCarthy doesn’t give names to his characters to give the narrative lack of information as it could be happen to anyone but also to give the reader no emotional connection to the novel. A key choice writers. (2016, Sep 15).

Elements of Design (Intro to film) Assignment Example | Topics and Well Written Essays - 750 words

Elements of Design (Intro to film) - Assignment Example The mise-en-scà ¨ne has elements that portray the illusion of innocence and safety of middle-class homes in the midst of a violent world. The director of Scream is Wes Craven, who is in charge of interpreting the script and providing the general look of the film, while also directing the actors and the scene while shooting. The director decides how the script will look like visually because every scene contributes to the total look of the film (Goodykoontz & Jacobs, 2011, p.7.1). For instance, in the clip on Casey’s killing, Craven decides the direction of the chase and kill scene and what is included in the mise-en-scene. For the chase, the medium shot includes both Ghostface and Casey, which shows the stabbing and Casey’s terrified reaction. The shot includes the woods and the house at the back, which increases the scariness of the scene because of the darkness and lack of people around to save Casey. The lawn and existence of houses in the vicinity further show that the setting should be a relatively safe place, but it is obviously not. Casey cries as she looks at her gushing wound at her chest. Crave n chooses to no longer show the succeeding stabs to create a more terrorizing impact of the audience imagining how Casey is killed. Craven creates a horrifying scene where he directs the action, actors, and scene to produce the chilling effect of being killed in one’s home. The production designer, Bruce Alan Miller, works closely with the director in managing the set and prop direction (Proferes, 2008, p.40). In the clip, the production designer chooses the setting of the house in the woods to maximize the brutal killing of Casey (Irving & Rea, 2010, p.123). As Casey tries to call her parent’s attention, the latter enters their house appreciating their flowers. The flowers in the front yard are part of the production set that increases the irony of the situation. The parents notice the flowers more than their dying daughter. The flowers also signify

Globalization and trade Essay Example | Topics and Well Written Essays - 500 words

Globalization and trade - Essay Example The main drivers of international trade are: Exchange rates Regimes This is the most significant factor affecting international trade. Various nations have implemented the use of different rates of exchange regimes. The picking of the rate of exchange has been in a way controversial without agreements upon the one considered most effective rate of exchange regime in the process of minimising protectionism. The demand and supply for the currencies as well as the resultant relative values can impact the demand for exports and imports. As demand and supply for currencies vary, the values of the same currencies also vary. If the currency is strong then imports are less expensive, and that leads to increased demand for imported products and vice versa. Figure 1: Market price for foreign currency P2 S Price of foreign currency P1 in U.S Dollars D2 D1 D1 Q1 Q2 Historical analysis shows us over time nations used following types of exchange rate regimes. The fixed rate of exchange regime the given central bank ensures maintenance the rate of exchange (Mundel 1963). In the regime of floating rate of exchange; the responsible central bank often never comes into intervention. (Fleming 1962)The controlled exchange rate, when exchange rate is determined by interaction between the intervention of the state and the relationship between demand and supply. (Burr 1960)

The Strategic Context of Projects Research Paper

The Strategic Context of Projects - Research Paper Example First, the project team must resolve schedule issue. The team must resolve when each phase of the entire project will be started. The same team should also determine when each phase of the project should stop. The team must decide which schedule should go first. Second, the project team, through its leader or manager, must resolve priorities issue. The project team should decide who will make the priority list. The same project team must decide which portion of the each phase should go first. The same project team must decide with which part of each phase must begin. The same team will decide which portion of each phase will start next. The project team will determine which portion of the entire phase will have third priority each phase of the entire project. Third, the project team, through its leader or manager, must resolve resources issue. The project team leader will decide which resources will be uses in each phase of the entire project. The same project team leader will decide which sources should not be included in the entire project. The project team leader will decide on the quality of the resources used during the entire project. Fourth, the project team, through its leader or manager, must resolve technical beliefs issue. ... Further, step two of the technical beliefs issue focuses on forcing the employees to implement the project team manager’s decisions. The manager must implement the best alternative in resolving the prior problem solving issue. The team manager should force the subordinates’ immediate compliance with management decisions, immediately and whole-heartedly. The manager must implement a win-win solution to resolve the current problem solving endeavor. Furthermore, step three of the same technical beliefs issue centers on the team manager compromising with the disgruntled subordinates. The in compromising, both management and subordinates will meet halfway. The meeting halfway step means giving up some of the parties’ original demands or requests. Reducing disgruntlement increases project team output. Fifth, the project team, through its leader or manager, must resolve administrative policies and process issue. The management should resolve new policies or current poli cies to improve the entities’ overall financial performance. Project team management explains the many benefits of implementing the new company policy and process. The same project team management should reduce resistance to administrative policies and processes by having a brainstorming session. All individuals are given free reign to give their comments, suggestions, disillusionment, and other inputs as a basis for problem solving issues. Sixth, the project team, through its leader or manager, must resolve the project cost issue. The team manager will get quotes from different suppliers. The project team managers will decide to buy the company’s requirements by electing the product or service offering the most reasonably cost. The project team manager must

King Henry VIII Essay Example | Topics and Well Written Essays - 1750 words

King Henry VIII - Essay Example In 1503, Henry became the Prince of Wales and in that very year his mother and grandmother were gathered unto their forefathers. In the year 1509, his father passed away and he ascended the throne as Henry the VIII (HENRY VIII (r. 1509-1547)). At that time England was an isolated kingdom in Europe. It had limited natural resources. England was surrounded by the sea on three sides. Scotland was to its north. The Scots were inimical to the English they joined forces with France, which was also an enemy of England. His father Henry VII had strived hard to restore independence to England and to enrich it in all respects. In order to achieve these goals, Henry VII had executed his opponents and enemies and annexed their properties in England. He had increased the amount of taxes to enrich the crown. He was disinterested in wars as they depleted the wealth of the nation. His son had totally different ideas in this respect and after his coronation; he adopted novel means to expand the power of England and to make it the greatest power in Europe (Kishlansky). Henry VIII was inimical of France and in the year 1513, he mounted a successful campaign against the French. This infuriated the Scots who waged a war against England. This engagement was famous as the Battle of Flodden Field. In that battle, the armies of Henry established their supremacy over that of the Scots. James IV, the king of Scotland was killed in that battle (Kishlansky). Henry VIII played the role of an arbitrator between France and Spain. He provoked these countries to wage war against each other, in order to assume a superior position in Europe. His subsequent military operations were failures. In the year 1520, Henry met with the king of France, Francis I, in France. Their meeting was a spectacular event in Europe. Despite, the existence of diplomatic relations with each other, they were unable to stop the

FREEDOM WRITER'S Essay Example | Topics and Well Written Essays - 250 words

FREEDOM WRITER'S - Essay Example She also brought them Jewish holocaust survivors to talk of their experiences (Gruwell, 2006).To manage the class, she decided to take on two part time jobs to buy them books, so they could research and discover more. She also decides to spend more time at school much to her husband’s disappointment. Her faith in her students made her tolerate criticism from her colleagues about her unorthodox methods of teaching. The value of courage is seen in the fact that she does not care what is said about her and the immense love for her students that she professes. The fact that her husband divorces her does not put her down either. In the end, she got to see many of her students graduate and attend university (Gruwell, 2006). In conclusion, her story should be used as an inspiration to everyone that has a dream and want to pursue it. Despite struggles and opposition from friends, family and all loved ones, it is important that one gets to fulfill their dreams and overcome trials and tribulations in life (Gruwell,

Essay Example | Topics and Well Written Essays - 500 words - 122

Essay Example The third contrasting feature according to Berman was the culture. She states that the language is probably the same, except that a few words have a distinguishing accent. Berman goes ahead to add, ‘England for example has a rigid class culture that one does not violate without consequences’. This can be better explained that people in England observe culture more seriously as compared to people in America. The new culture that Berman was exposed to was different and by all means, she had to be well accustomed to it especially knowing that her grandmother was from England. Along with that, the sea side was different with the farm side due to the swimming experience that one was prone to endure while there. Back at the farm, there was no swimming experience in the form of leisure. According to Berman, the farm was hectic. She describes that they used to work extremely hard but little income. According to her statement, the work at the farm involved picking berries, feeding the pigs which apparently ate a lot and were still not adding kilos, the chicken that were there also did not lay eggs, the cows did not produce much milk so the income we got at the farm was quite low. Life at the sea side was quite different. There was not much work to be done that involved farm animals. Thus Berman presumed life at the sea side was more appealing as compared to the farm life. A comparison between the two environments is the existence of school children. According to Berman, â€Å"the sea and country will lose their prominence to the hustle and bustle of school†. This means that both the sea side life and farm side life have the similarity where school children are existent in both environments. Being born in the USA, I think is the best thing because everybody wants to come to the States to make their dreams come true. Well, I was born in the USA and I have lived there with my parents for close to seven years. After my

Extended concert review example Essay Example | Topics and Well Written Essays - 1000 words

Extended concert review example - Essay Example The concert I attended was at the Colorado State University School of the Arts. The concert was held at the Griffin Concert Hall, University Center for the Arts on Tuesday, November 15th, 2011. There were a wide variety of performers featured. The ‘Invitation’ was performed by Dan Kramer on the alto saxophone, Kyle Stand on piano, and Devin Arter on trumpet. The ‘Blues in Hoss Flat’ was performed by Alex Buehler on trombone, Dan Kramer on alto saxophone, Kirk Bakalis on tenor saxophone, and Devin Arter on trumpet. ‘Someone to Watch Over Me’ was performed by Kirk Bakalis on tenor saxophone. ‘Collectivate’ was performed by Calli Dodd on alto saxophone, Dan Yolles on guitar, Kaelin McDonald on trombone, Luke Rose on drums, and Evan Gohring on bass. ‘Rain Delay’ was performed by Conor Sims on tenor saxophone and Andrew Deem on trombone. There were a number of jazz styles performed in the concert. The first song played was ‘Invitation’. This is a song that was composed by Bronislaw Kaper and Paul Francis Webster and was first featured on Bill Evans’ ‘Intuition’ album. This song has been labeled post-bop as well as mainstream jazz. This song was highly enjoyable. In large part the improvisation was carried by the trumpet and fit seamlessly into the set. While much bop and experimental jazz can be trying on the listener, it’s clear that this is a much smoother variety of jazz. Even as it was originally written in the 70s the song has much in common with Miles Davis’ Kind of Blue album in that it seamlessly melds smooth jazz melodies and rhythms with a multitude of instrumentation and movements. While the improvisation is an essential element it is not presented in a way that self-aggrandizes the player, but is instead placed into the song as a means of enhancing its tonal qualities. The song is generally upbeat and consistent in tone with a number of breakdowns that puncture the style, because concluding the work song. After ‘Invitation’ was completed there was a spoken introduction by the bandleader. The ensemble then launched into ‘Blues in Hoss Flat.’ This song was originally composed by Count Basie for his Chairman of the Board album and was later used by Jerry Lee Lewis. This song was perhaps more differentiated than the previous song and the improvisation more pronounced. In these regards, the song begins with a very noticeable and catchy melody that is cyclical throughout the song. This melody is punctured by down-turns in the track that open the way for improvisation from the trombone and alto saxophone players. While the previous track had seamlessly fit the improvisational elements into the melody, on this track they stand out more prominently. In terms of style the song exhibits a Big Band and swing style. The ne xt track performed at the concert was ‘Someone to Watch Over Me’. This song was originally composed by George and Irwin Gershwin. This song marks a strong shift in the concert. While the previous tracks had contained upbeat melodies, this track was decidedly somber and reflective. In terms of jazz style it clearly implemented mainstream jazz elements. There was minimal improvisation on this song, surely reflective of the origination of the song as emerging from a Broadway musical. In terms of sonic qualities the track is highly reliant on the tenor saxophone that plays a low key and somber melody. It is perhaps the most poignant part of the night as it perfectly balances the upbeat opening and the fantastic conclusion. ‘

Training And Development Strategy Essay Example for Free

Training And Development Strategy Essay 1.0 Executive summary Training involves has to do with behaviour modification which is implemented in a formal and systematic manner. Organizational training and development needs to be incorporated in Fair Price. The aims and objectives of carrying out training in this store are to minimise absenteeism and equip employees with skills etc. There are various steps that are taken in employee training and development including formulation of training policy. There are poor levels of supervisory skills in this store which can be improved by mentoring and coaching. Training existing and new staff will help Fair Price store to have skilled manpower though it may be costly. Management training should include both men and women with larger percentage being women. Management development of managers in this store will help to improve their skills. There are different models which have been used including Kirkpatrick’s 4 level model. If training and development is well implemented in this store it will solve the existing problems and lead to success. 2.0 Introduction Training involves a behaviour modification which is normally carried out in a formal and systematic manner. It is as a result of planned experience, instruction and education. Training and development plays a big role in achievement of organisational goals. (Brooks, 1999)   Most of these goals are normally long term in nature. Training is part of the strategic framework of organisations.   It produces a comprehensive and coherent plan that helps in developing employees and other stakeholders in organisations. When a business incorporates training and development therein, it acquires a competitive advantage over the other businesses. This is because the intellectual capital in the business is greatly developed. In fact employees in an organisation get an opportunity to improve their skills in their areas of specialization.   This leads to great impacts on the organisation as a whole. There is usually improved team performance when training and development strategies are incorporated in a business. (CIPD 2006) Research shows that such training influences the performance of employees at personal levels. For instance employees are in a position to carry out self evaluation of their performance and implement self corrections where necessary. 2.1Justification Fare Price stores needs to incorporate organisational training and development strategy in its management system. This is because a close evaluation at Fair Price store shows that it requires training and development in many areas. For instance the previous store manager never tried to implement company appraisal scheme in the organisation. (Cherrington, 1994) The employees that continue learning never see the benefit because the management was not acknowledging it.   The previous manager did not seek qualified personnel to carry out the responsibilities therein. This has led to underperformance in this organisation. (DTI 2006)   Employees are given posts and responsibilities that they are not qualified for. The previous manager never considered Investing in People. In fact the supervisors in Fair Price store are not qualified at all. There is a lot of absenteeism in this supermarket. The supervisors therein are not concerned and they are not doing anything about it. The absenteeism is taken in form of sick leave. Even the till operators complain that no one notices their presence. This shows that there have been poor relations between management and employees in this supermarket. In fact even when they do not report to duty, no one notices. This has created a sense of irresponsibility in them. Research shows that when people are not appreciated, they never do their best. They do shoddy work. Employees in Fair Price store are really demoralised.   How can all the managers in an organisation be male only? This is what is happening in Fair Price supermarket. (Fawson, T. 1999) There is no gender equality in the management. All the managers are male despite the fact that most of the employees in this supermarket are women. Women constitute seventy five percent of the two hundred employees in this supermarket. This means that most of the issues affecting the female staff are not adequately addressed. It is only the wearer of the shoe who knows where it pinches most. There is no way that the male managers can adequately address feminine issues.   (Burgoyne, J. 1997)They simply cannot understand because they are not female. Having considered all these factors, I strongly feel that implementing a training and development strategy in this supermarket will be very beneficial both the staff and the organisation at large. 2.2 Performance appraisal management system Performance appraisal is one of the training needs in Fair Price store. This is whereby employees that are best performers are rewarded by the management. 2.3 Succession planning This need to be carried out in Fair Price store and it includes. (Brooks, 1999)There needs to be smooth transition from the old management to the new management in this store. This has not been practiced in Fair Price store. 2.4 Mentoring and coaching Fair Price store needs to put in place mentoring and coaching mechanisms. (Brooks, 1999) Management in this organization needs to mentor employees and also to coach them on various leadership and job skills. This has not been practiced in this store. 2.5 Personal development Management in this store has to consider personal development of employees. This is where they are given training on their professional skills. (Brooks, 1999)This will benefit them. Fringe benefits given to employees help in promoting personal development. All these have not been implemented in Fair Price store. 3.0 Aim and objectives The aim and objectives of carrying out training and development strategy in Fair Price store include: To recruit new staff on merit basis. To help eradicate or minimize absenteeism in Fair Price store.   Ensure gender balance in management. Introduce an Information technology system for checkouts. Implement employee appraisal schemes. To improve leadership and professional skills of employees To enhance behaviour modification among employees 4.0 Steps for employee training and development The following steps will be taken in the training and development strategy in Fair Price store. Formulation of a training policy Identification of training needs in Fair Price store Training plan development Conducting of the training program Training responsibilities Training evaluation 4.1 Formulation of training policy Training policies normally give a guideline on degree of training that should be carried out in an organisation. They direct on the employees that need to be trained. In this stage there is allocation of profits to the training. This has to be done annually. Aims of training are clearly evaluated at this stage. (CIPD 2007)All these information has to be disseminated to the employees and the entire staff in Fair Price store. This will help them to understand that the management is interested in their welfare. This is in relation to career development. Training the employees in Fair price store will greatly influence in goal achievement. In fact the employees’ personal skills will be sharpened and this is very beneficial to Fair Price supermarket in general. The training in Fair Price store can be carried out in two ways. One of them is where it is oriented to actions. The other way relates to performance of the employees. This includes meeting targets. Performance training has to do with competence of employees. (Phillips, J. 1996)This means that they are trained to be more competent in their various responsibilities. When the training is action oriented, the employees in Fair Price are trained to make things happen. For instance they can be trained in customer care skills that will influence many customers to visit and purchase from the store. 4.2 Identification of training needs in Fair Price store When implementing training and development strategy, it is very important to identify the training needs in the organisation. Fair Price store has to identify its various training needs. This will help in realizing what the employees in this store know and what they can do. (CIPD 2007) It will also help in identifying what they need to know such that services in Fair Price store are improved. This is in relation to the goals in Fair Price store. For instance one of the goals is to ensure customer satisfaction in their service provision. The training needs in Fair Price store have to be analyzed at a corporate level. After that the analysis has to be done at the departments in this store. This includes customer care, finance and sales departments. (CIPD 2007)   Later on they need to be analyzed at team levels then finally at individual level. There are various tools that can be used when carrying out this analysis. This includes administering questionnaires to the employees.   This is because employees normally have first hand information concerning what they know and what they need to know. Focus group discussion between management and employees can be used in this store in identifying the training needs. This will really work for this store.   (CIPD 2007)   These discussions should also be done between the management and the departmental heads. This information will really be beneficial to Fair Price store when carrying out their long term and short term goals on training. 4.3 Training plan development Much thought has to be done when developing a training plan. This is in relation to the outcomes of learning program. Fair Price store management has to be keen in examining any changes in behaviour of employees after training is done. Now after identifying training needs then the training program content has to be put in place. After identifying the training objectives, an analysis needs to be done such that this stores’ management knows exactly what to do. .   (CIPD 2006)     All these things have to be put in place so that Fair Price store’s objectives are met. The content will greatly determine how long the training will take place. The length of the training will be influenced by modes of delivering information. For instance lectures may need long time to accomplish all that is required unlike the use of handouts. Training can also be done by the managers by carrying out on job training of the employees in Fair Price store. They can do this by coaching the staff at low levels in Fair Price store. These employees just learn how to do their job under the managers guidance.   They just learn naturally as they interact with other employees and managers. (CIPD 2007)  Ã‚     This is done on a day to day basis. Supervisors and also other senior employees in Fair Price store should go for training which can be done externally and not necessarily internally. They can make good use of consultants who provide these services at a fee. Through this the senior employees will gain skills in leadership and technical areas which they are lacking. 4.4 Conducting the training program In this stage there is monitoring of the courses that were identified during when analysis of training needs was being done. (Parry, S. 1996)This helps in ensuring that all the activities carried out in the training are within the budgets of Fair Price store. Management in this fair Price store should evaluate the training and know whether it is effective or not. 4.5 Training responsibilities Training in Fair Price store should not be carried out on an ad-hoc basis. This is because training will help this store to achieve its corporate goals. This human resource department in Fair Price store should be concerned with all the training and development needs therein. This should not just be done by the human resource department in general but a unit in this department will be more efficient. This unit will carry out coordination of every activity that is related to training and development. This unit will be responsible for evaluating both internal and the external people responsible in facilitating the training. It will also be responsible for planning the training and development activities in Fair Price store. Managers in this store should come to knowledge that it is their responsibility to oversee all the training activities. 4.6 Training evaluation This is very important since it will help to assess how effective the program is. This helps to know whether the objectives set at the planning stage were met or not. (Easterby, 1997) For instance the performance of the employees can be greatly monitored to see whether it has improved or not. In case the objectives are not met then necessary adjustments have to be put in place. These adjustments will help in improving the training so that it is more effective. For instance managers in Fair Price store should evaluate whether the employees’ skills have improved after the training or not. (Parry, S. 1996)Behaviour change in staff should be evaluated concerning absenteeism from work. This stage is should be done thoroughly and stakeholders should be given an opportunity to give the reasons why the objectives were not achieved and factors that contributed. Evaluation should be carried out to whether employee’s supervisory skills have been improved. Evaluation can be carried out in four levels. They include the following; 4.6.1 First level In the first level, there is the measurement of the reaction of the people who participated in the training. They include employees and external trainers. In this stage the degree of satisfaction of participants is evaluated whether it was poor, fair or excellent. (Parry, S. 1996)   In this case employees in Fair Price store can be interviewed by the managers or they have an open forum. Through this managers can know whether the training was effectively carried out or not. 4.6.2 Second level The evaluation is carried out in relation to achievement of objectives. This is to know whether the objectives were attained or not. (Alliger, G. 1989) The objectives in this case were to reduce absenteeism, to ensure behaviour modification in employees and to ensure that employee’s skills are improved. This can be evaluated whether they have been achieved or not. 4.6.3 Third level In this level the degree of behaviour change is evaluated. This is to know whether the employees’ behaviour has improved or not. Mangers in Fair Price store can evaluate behaviour change in the employees by observing their behaviours when at work. (Alliger, 1989) This can be noted down and those that have improved should be acknowledged by the managers.   Those that have not improved in their behaviour can be asked the reasons why and necessary steps taken. 4.6.4 Fourth level The results of the training are evaluated at this level. The costs of the training are evaluated against the benefits achieved. Managers in Fair Price store should evaluate the results of the training needs. (Alliger, 1989)   This can help them to know whether it was worth the initiative or not. The costs that Fair Price as a store incurred should be calculated against the benefits that the store would have achieved. This needs good use of records concerning the expenses that were incurred by the organization in carrying out the entire training. 5.0 Critical evaluation of options to tackle poor level of supervisory skills There are various ways of dealing with poor supervisory skills in Fair Price store. Now having a closer look at the supervisors shows that they are not qualified for the job they are doing. (Parry, 1996)They do not have leadership skills at all and this is clearly seen in the way that they deal with absenteeism. One of the ways of dealing with this is carrying out retrenchment of these under qualified staff. While this will help eliminate untrained staff, it may create a very poor relationship between managers and some employees. Though it is worth it since the store’s structure has to be reorganised. Carrying out organisation al learning for these supervisors can be very expensive for the store. In fact some of them may not understand due to lack of basic knowledge. Instead of retrenching them, they can be demoted to responsibilities that do not require skills like sanitation duties and packing the goods. New staff can be recruited on merit basis to do supervisory work in this store. Mentoring and coaching can be carried out by the managers in this organization. This should be carried out especially in relation to supervisors in this store. This can be done by the managers in this store showing the right examples to the supervisors. Managers can also have coaching sessions with supervisors and this will help improve supervisory skills though its time consuming. 6.0 Women only management training It would not be appropriate to carry out women only management training in Fair Price store in the name of levelling the playing field. (Kaufman, R. 1996)This still would not be gender sensitive. It will still be biased. Rather management training should be carried out for both male and female employees. Women should constitute two thirds of those attending the management training while then men should be a third. This is in relation to the gender ratios of the staff in Fair Price store. This will help in addressing feminine issues affecting the female employees. On the other hand if all the managers are women, the management in this store will not be stable. The male employees will never be comfortable with this. 7.0 Critical evaluation of option of training existing and new staff On opening of the new ‘mega store’ there will be the option of recruiting one hundred and fifty extra staff in various areas of the store. This is a positive venture though it has got its own challenges. Having a large number of employees to manage means having more problems to solve. Management development courses will be beneficial to managers at this stage. One of the challenges that are posed by this venture is in the financial sector. (McNamara, C. 2001)This is because the recruitment process can be very expensive. This is because there are costs that are incurred in advertising vacancies. The entire recruitment process can be quite tedious. There are also other financial implications like paying the salaries of one hundred and fifty extra people. The new employees will have to be recruited on merit basis unlike what initially happened in Fair price store under the previous store manager. Training of existing and new employees can be done with the help of National initiatives which were introduced by the government. The government helps in provision of resource materials in staff training. These resource materials include books in various professions that help the employees in the training. (Hoberman, S. and Mailick, S. 1992)   The government plays a big role in identifying modules that assist organisations such as Fair Price store to carry out training of employees. Fair price store can really benefit from government initiatives where it will be assisted to link up with qualified personnel that can be employed in the new store. This store will greatly benefit by receiving awards and scholarships through the National initiatives introduced by the government. The government offers scholarships and training opportunities that are quite collaborative in nature. Fair Price store can also gain through research that is carried out by the government. It will get a concrete base of knowledge from National Initiatives introduced by the government. 8.0 Management Development effectiveness In management development managers skills are improved. This is usually very beneficial to the organisation and even to the managers. It gives managers knowledge on how to deal with various issues in the organisation. This always plays a great role in the success of the organisation. (Gupta, K. 1999)   In this case managers are given the chance to broaden their reasoning in the business sector while at the same time continuing with their management responsibilities in the organisation. They learn more on new methodologies of handling human as a resource. It helps managers to gain knowledge in managing themselves first. Knowledge is also gained that helps them to manage employees in the organisation. Leadership skills of managers are greatly sharpened by management development. This will be effective for Fair Price store managers basing on the following evaluation models. 8.1 Flashlight Triad Model This model involves use of technology in accomplishment of various tasks. The technology should enable accomplishment of a specific activity. (Alliger, G. 1997) Management development will help managers incorporate appropriate technology in management areas like information technology. 8.2 Connoisseurship Evaluation An expert in the study field estimates how worth the new innovation is. (Alliger, G. 1997)   The threats that exist are clearly shown. Managers will be helped to use this model in their organisation. 8.3 Adversary Evaluation In this model there is a critical look at both sides of the innovation. This includes both the negative and the positive. (Alliger, G. 1997)This is to show whether the innovation is beneficial or not. 8.4 Kirkpatrick’s 4-level model In this model, the managers are helped to evaluate the reaction of employees on training and learning. (Alliger, G. 1997)Changes in behaviour are also noted in evaluation of the training by the managers. 9.0 Conclusion It is important for every business organisation to incorporate a training and development strategy. This helps in modifying employee’s behaviours. Organisational goals are easily achieved when training and development is well implemented. There are various steps in employee training and development. All these steps are important and should be carried out by business organisations. Evaluation will help in knowing whether the set objectives were achieved or not. 10.0 Recommendation Fair Price store has to include training and development strategy in its management. This will help in solving problems that exist in this store such as unskilled personnel, lack of appraisal scheme. This will help in motivating employees and will minimise absenteeism problems. Above all it will lead to the overall success of Fair Price store to the benefit of the stakeholders therein. 11.0 References Alliger, G. (1997): A meta-analysis of the relationship among training criteria. Personnel Psychology, 50, 341-358 Alliger, G. (1989): Kirkpatricks levels of training criteria: Thirty years later. Personnel Psychology, 42, 331-342 Chartered Institute of Personnel and Development (2006): Training and development strategy; New York; Sage Chartered Institute of Personnel and Development (2007): Creating a Training and Development Strategy; New York; Sage Beard, C. and Wilson, J. (2002): The power of experiential learning: A handbook for trainers and educators. London: Kogan Brooks, H. (1999): Workshops; Designing and facilitating experiential learning; Thousand Oaks, CA: Sage Burgoyne, J. (1997): Management learning; Integrating perspectives in theory and practice; London; Sage Cherrington, R. (1994): Pinning down experiential learning. Studies in the education of adults, 26(1) Easterby, S. (1997): Research traditions in management learning; Management learning: Integrating perspectives in theory and practice. London; Sage; pp. 38-53 DTI (2006): National Training and development Strategy; New York; Macmillan Press Fawson, T.   (1999): A study of executive education programs at ATT; Measuring learning and performance. Alexandria, VA: American Society for Training and Development. Gupta, K. (1999): A Practical Guide to Needs Assessment; San Francisco; Jossey- Bass/Pfeiffer Hoberman, S. and Mailick, S. (1992): Experiential management development; From learning to practice; New York; Quorum Books Kaufman, R. (1996): What works and what doesnt: Evaluation beyond Kirkpatrick. Performance and Instruction, 35(2), 8-12 McNamara, C. (2001): Employee Training and Development: Reasons and Benefits; New York; Macmillan Press Parry, S. (1996): Measuring trainings ROI. Training Development; 49(2), pp. 72-78 Phillips, J. (1996): ROI; The search for best practices. Training Development; 50(5), pp. 42-48

Porosity Versus Permeability Essay Example for Free

Porosity Versus Permeability Essay Porosity and permeability are two terms that are commonly mentioned together and sometimes, even mistakenly interchanged. It is certain, however, that these two terms are completely different and pertain to different rock, sediment, or soil characteristics. The volume of openings in relation to its total volume determines porosity. The rule of thumb is that, the more tightly packed a rock is, then the less porous it is. As an example, crystals are less porous than volcanic rocks since the crystalline structure allows for compact organization, while volcanic rocks usually form in the presence of gases and therefore contain air spaces. Permeability, on the other hand, pertains to the degree of capacity to enable fluid to pass through. Thus, for example, if a rock has numerous holes in its structure and lets fluids to pass through effectively, then it can be considered as something that is highly permeable. On the other hand, if a rock has holes yet fluid still cannot pass, then it cannot be considered to have good permeability. In this sense, not only are possible passageways required for having good permeability, but the interconnectivity between the passageways is also important in order to allow the fluid to flow through. A sedimentary rock such as shale, which is composed of lithified clay, can be considered to have high porosity and low permeability. Since it is characterized by the numerous irregular spaces and breaks in its structure, it considered to be is rather porous just like other sedimentary rocks. However, due to the fact that the spacing pattern does not convey a continuous path wherein fluids may travel through, it cannot be considered to be permeable; hence, it has low permeability. Therefore, porosity and permeability are indeed distinct from each other, but a directly proportional relationship may commonly be observed between the two; however, there are cases where the relationship does not hold true due to the lack of proper interconnectivity between pores.

Ethical Dilemmas in Social Work

Ethical Dilemmas in Social Work Pashan DeShields Introduction Throughout the years of being a social worker, a person can come across many different ethical dilemmas. An ethical dilemma involves being faced with a situation where a decision must be made under circumstances where ethical principles are in conflict. Dealing with these types of things, there is really no perfect answer that can conform to all of the ethical principles in the professional codes. Due to the fact that social workers have established guide lines for difficult situations, we can do better decision making. Ethical Dilemma. Jennifer, 23, is a student working at a halfway house for men on parole, who are also substance abusers. This is part of her final 480 hour field internship. Jennifer is very attracted to Sly, a 26-year-old, handsome client who is also quite charming. She finds it very difficult to avoid responding to his flattering, flirtatious advances. She is halfway through her placement and is finding it extremely difficult not to respond to Sly and secretly date him. The agency has a strict policy that no worker should date a client within six months after either have left the agency. Jennifer finds herself preoccupied thinking about him much of the time. She feels that she’s losing control. Professional values that apply to the dilemma. A professional value cited in the NASW Code of Ethics that was used in this case in â€Å"Integrity†. It tells us how social worker’s should continuously be aware of their mission, values, as well as ethical standards. (p.6) Jennifer forgets her mission and the standards required to obtain this career. She was there on her internship and allowed herself to get caught up in a conflict of interest. In the code, it describes the precautions needed when facing this kind of dilemma. At all times, social workers should be alert and try to avoid having conflicts of interest. Worker’s professional role and boundary issues involved. Jennifer is taking on the role as an intern which means that she should be following the guide lines for the â€Å"Social workers’ ethical responsibilities to the client†. One of the boundaries that have been crossed is Conflicts of Interest. According to the code, social workers should not engage in any dual relationships with clients or former clients (p.9). They should establish appropriate boundaries. This applies to Jennifer and Sly’s situation since they both cannot resist the flirting and are hiding their dating life. They are involved in a dual relationship. She is already in violation with site of where she is interning, who gave a strict rule of no dating clients within six months of leaving the agency. Another boundary that has been broken is Sexual Relationships. This tells us that for no reason should a social worker participate in any type of sexual contact with a client, whether it was consented or forced. (p.13) Jennifer and Sly may not have had a moment of intimacy, but according to the dilemma, they are close to doing so. She can’t resist his advances and is finding it hard to control herself in secretly dating him. They are young, optimistic, and flirtatious; it is very possible that a mishap can occur. What emotions, wants, and needs might characterize the worker involved in the scenario? It could appear that she is looking for an outlet herself and has found it in this relationship. Sometimes we search for answers through things, hoping that we will find our help as well. It is very important that a social worker is healthy and whole in every aspect of their life. As a social worker, you have been given trust by your patients that you will help them receive what they need and live a fulfilled life. Alternatives available for the worker to take. Although Jennifer feels that her situation is becoming too much, there is alternatives that she can take to lessen the stress of the situation. Since she is attracted to him and is very tempted by him, she should address her feelings, sooner than later. She is halfway through with her internship and to not look bad, she should tell the site director. There, the supervisor or her educator can tell her what may be the best route for her to take in regards to her maybe later being employed at which she is interning. Or perhaps there should be a termination of the professional relationship. She should let Sly know that she will no longer be professionally working with him and find him another practitioner where he could still get proficient help from. Or, she could even just keep what has already been going on a secret. She and Sly can secretly date and wait until the 6 month rule has expired that allows her to date a client. Potential positive and negative consequences for each alternative. Weighing the pros and cons of each alternative is a common perspective in various aspects of social work practice. It is also useful in resolving ethical dilemmas. A pro in being upfront with her supervisor is that she will possibly gain respect. She could tell the truth about her and Sly and how now avoiding him is hard and she doesn’t want to go against the code. The supervisor will see that the intern is aware of her professional responsibilities and wants to maintain the upmost respect of her patient. She could keep her internship and the client could possibly be relocated. Or, the supervisor may not trust Jennifer still being at the site since she has acted unethically. He/she may have to report her which could lead to Jennifer missing out on a good job opportunity. This record may also follow her to future job employments. Then, there is terminating the client. If they terminate Sly as a client, a positive would be that she won’t be distracted in her work place. She can be more focused in completing her internship. This is usually the approach that is used for those who have been involved in dual relationships. Also, Sly can really continue to get the help that he needs instead of being at the facility flirting with the newly, young worker. However, in a termination, the clients’ reaction to things can be very negative. Sly can go into a mode of denial or even rage. He may not believe that they are removing him or even get mad that Jennifer is allowing this to happen. By being enraged, this could also cause Sly to relapse back into his substance abuse. Lastly, she could keep the romance between them a secret. The pro in this is that she can continue to work on landing a good job while establishing a relationship with someone she likes. Due to the fact that Jennifer has already stated the frustration in trying to be in a secretive relationship, this could very quickly turn into a negative. She could ultimately be looked down on and could lose respect and a job. Also, she and Sly’s relationship may not even be long lasting for her to be risking her career. She would be better off being upfront and showing concern with following the code and respecting what is asked of her by the job instead of keeping it a secret, possibly ending up with the same outcome. Professionally, it would look better for her to do so. How might each alternative affect the client and the worker/client relationship? Ways in which the alternatives can affect the client and the worker/client relationship can come in a lot of forms. Action that the worker should take that would be the most ethical and appropriate for both worker and client? Ethical choices must be made to allow people to survive and thrive, existing with their basic needs met. There must be a decision made in regards to what is best for the social worker to take. However, before that decision has been made, critical thinking has had to have taken place. It is imperative to use critical thinking and ethical decision making to achieve the optimal result. She should talk the issue over with her supervisor or get counseling help. Face and evaluate the serious negative consequences for both her and Sly. Ultimately, she should terminate their professional relationship, referring Sly to another practitioner so that his services will continue. Extent to which individual professional discretion is required. It is very important that when dealing with a situation like this, nothing is said or done that causes offense or reveals any private information. You have taken an oath to the service of humanity and to social justice. As a professional, the welfare of your patient is your first priority and the main focus is to make sure the client receives what he/she needs. Conclusion Sadly, the pattern associated with Jennifer’s unethical involvement is noticed in a small percentage of social workers, who have been associated with inappropriate behavior with their clients. Although this behavior is known, many social workers have upheld their oath and maintain a high expectancy of the honor and tradition of the social work profession.

Capital Punishment Essay -- Capital Punishment, Death Penalty

a) Through the Utilitarian perspective, Bedau is a firm believer in the removal of capital punishment; Bedau thinks that no reason is good enough justify the more severe punishment like death penalty on the moral ground, and no evidence of deterrence and prevention is sufficient enough to support the retribution of justice to keep capital punishment. Bedau have raised several arguments direct to the issue of death penalty: The morality of self-defense and death penalty; the efficiency prevention and the deterrence through capital punishment; then finally the inequity treatment towards the racially disadvantaged and poor. Bedau does not believe in justifying capital punishment as self-defense on the moral ground just to avoid further killing of innocent victims. (Bedau CC Pg 406) Self-defense is only justifiable when an aggression is in present with violence, and lives are at risk without any alternate solution to neutralize it. However, in the case of hostile situation there is always more option other than kill or get killed; there is always the third option of running away before engaging in violent acts. (Bedau CC Pg 406) Only when lives are being threatened with the probability death, should the extreme measure of lethal force be applied to the immediate scene. (Bedau CC Pg 406) In the case of execution, there is no immediate harm posting towards any life at the time, along with alternative solution being available, the argument of capital punishment being justify as self-defense is simply not plausible. (Bedau CC Pg407) Capital punishment supposedly is serving as social utility to prevent the convicted to commit crime again and lowering the chance of others to commit the same crime, but Bedau argues otherwise. (Bedau CC... ...would choose to commit crime to make that dangerous money to seek for that thrill as stick up man, and getting away with it. (Katz CC Pg 316) Katz used the example of John Allen to make his point. All John Allen ever wanted was the thrill of being a stick up man; he never enjoyed pimping though the money was good. The record of his behavior shows that he would never stop robbing others for the thrill of living that identity to stick up. John Allen gave up the less dangerous career of pimping, chose the more dangerous route of drug dealing and robbing. (Katz CC Pg 317) By then we can see that crime is a choice, socio-economic factors doesn’t always come into play but more about what character the individual wants to be. After all, the crimes committed cannot be blame on the capitalism and poverty, but the individual themselves; whom the justice should punish.

The Actions of Cocaine in the Brain Essay -- Drugs Addiction Addicted

The Actions of Cocaine in the Brain Cocaine’s mode of action has been shown to involve the dopamine receptors. This paper will discuss how cocaine affects dopamine receptors, the mode of addiction, how cocaine affects the frontal brain metabolic activities, as well as the role of excitatory amino acids in cocaine’s mechanism. I will also discuss how cocaine affects another system through its mechanism on the brain—the renin angiotensin system. Cocaine influences dopamine, norepinephrine and serotonin neurotransmission by inhibiting their reuptake. Pimozide, alpha-flupenthixol, perphenazine and chlorpromazine, all dopamine antagonists, were used to pre-treat rats in an attempt to demonstrate the reinforcing effects of dopamine. Because rats demonstrated a reduced rate of self-administration during extinction as well as after pre-treatment with antagonists, it is conceivable that dopamine receptors are involved in the reinforcing effects of cocaine (Hubner & Moreton, 1991). Two dopamine receptors, B1 and B2, are believed to be involved in these rewarding effects of cocaine. Rats were trained to self-administer cocaine intravenously on a fixed-ratio (FR) 5 schedule of reinforcement. When these rats were pretreated with SCH23390, a D1 antagonist, and spiperone, a D2 antagonist, their response rates varied. At doses up to l0ug/kg, the rats exhibited an increased response rate; whereas at doses higher than this, the rats showed a decrease in their response rate. A similar decrease in response rate was produced when central dopamine containing neurons were destroyed with the neurotoxin, 6-hydroxy-dopamine (Hubner &Moreton, 1991). The mode of action of the D1 receptor subtype is on adenylate cyclase. Upon activation, it s... ... 1. Dackis, C. A., and Gold, M. S. Neurotransmitter and neuroendocrine abnormalities associated with cocaine use. Psychiatric Medicine, 1987, 3: 469-477. 2. Hubner, C. and Moreton, J. Effects of selective D1 and D2 dopamine antagonists on cocaine self-administration in the rat. Psychopharmacology, 1991, 105: 151-156. 3. Karler, R. et. al. Excitatory amino acids and the actions of cocaine. Brain Research, 1992, 143-146. 4. Nestler E. Molecular Mechanisms of Drug Addiction. The Journal of Neuroscience, July 1992, 12(7): 2439-2450. 5. Rodriguez-Sanchez, M. et. al. Effect of Prenatal and Postnatal Cocaine Exposure on Somatostatin Content and Binding in Frontoparietal Cortex and Hippocampus of Developing Rat Pups. Peptides, 1991, l2: 951-956. 6.Volkow, N. et al. Long-Term Frontal Brain Metabolic Changes in Cocaine Abusers. Synapse,1997, 11:184-190 The Actions of Cocaine in the Brain Essay -- Drugs Addiction Addicted The Actions of Cocaine in the Brain Cocaine’s mode of action has been shown to involve the dopamine receptors. This paper will discuss how cocaine affects dopamine receptors, the mode of addiction, how cocaine affects the frontal brain metabolic activities, as well as the role of excitatory amino acids in cocaine’s mechanism. I will also discuss how cocaine affects another system through its mechanism on the brain—the renin angiotensin system. Cocaine influences dopamine, norepinephrine and serotonin neurotransmission by inhibiting their reuptake. Pimozide, alpha-flupenthixol, perphenazine and chlorpromazine, all dopamine antagonists, were used to pre-treat rats in an attempt to demonstrate the reinforcing effects of dopamine. Because rats demonstrated a reduced rate of self-administration during extinction as well as after pre-treatment with antagonists, it is conceivable that dopamine receptors are involved in the reinforcing effects of cocaine (Hubner & Moreton, 1991). Two dopamine receptors, B1 and B2, are believed to be involved in these rewarding effects of cocaine. Rats were trained to self-administer cocaine intravenously on a fixed-ratio (FR) 5 schedule of reinforcement. When these rats were pretreated with SCH23390, a D1 antagonist, and spiperone, a D2 antagonist, their response rates varied. At doses up to l0ug/kg, the rats exhibited an increased response rate; whereas at doses higher than this, the rats showed a decrease in their response rate. A similar decrease in response rate was produced when central dopamine containing neurons were destroyed with the neurotoxin, 6-hydroxy-dopamine (Hubner &Moreton, 1991). The mode of action of the D1 receptor subtype is on adenylate cyclase. Upon activation, it s... ... 1. Dackis, C. A., and Gold, M. S. Neurotransmitter and neuroendocrine abnormalities associated with cocaine use. Psychiatric Medicine, 1987, 3: 469-477. 2. Hubner, C. and Moreton, J. Effects of selective D1 and D2 dopamine antagonists on cocaine self-administration in the rat. Psychopharmacology, 1991, 105: 151-156. 3. Karler, R. et. al. Excitatory amino acids and the actions of cocaine. Brain Research, 1992, 143-146. 4. Nestler E. Molecular Mechanisms of Drug Addiction. The Journal of Neuroscience, July 1992, 12(7): 2439-2450. 5. Rodriguez-Sanchez, M. et. al. Effect of Prenatal and Postnatal Cocaine Exposure on Somatostatin Content and Binding in Frontoparietal Cortex and Hippocampus of Developing Rat Pups. Peptides, 1991, l2: 951-956. 6.Volkow, N. et al. Long-Term Frontal Brain Metabolic Changes in Cocaine Abusers. Synapse,1997, 11:184-190

Manaqeb Xani and Fazayel Xani Essay -- Iranian Storytelling

Over the years, Iranian Storytelling (Naqali) has been divided into various kinds and it has taken many different functions. Among them, Religious Storytelling has been assigned a propagandistic function. It was used as a device for the promoting Shiite and Sunnite Religions. There are many branches in Iranian religious Storytelling; Manaqeb Xani and Fazayel Xani are two to be noticed. This article is focused on both of these two types. Knowing that, Storytelling is an oral art and less attracting in spite of Ta‘ziyeh for many years, the threat of being forgotten is undeniable as the role of Storytellers in the society is diminishing. Therefore, it is essential to pay more attention and evaluate this art through documented studies and researches. Noticeable is that, these arts affect many Ta‘ziyeh’s plays with great roles in Iranian religious performances. Thus, in order to study Iranian drama, we need to have a comprehensive knowledge about Iranian Storytelling. The word uses information sources including books, articles, and masters of the field, who devoted many years to study rituals and custom and preserve them through ages. Moreover, they do their best to record these arts and make them a reliable document for future use. An Introduction to Iranian Storytelling Beside XeymÉ™ Ã… ¡ab-bÄ zÄ « and Ta’zÄ «ya, Storytelling (NaqqÄ lÄ «) is the most important type of Iranian real performance, that through ages is has become part of Iranian life and it is considered as a part of their spiritual cultural legacy. This art has an old antiquity and rooted in ancient Iran. Storytelling has been widespread during AÃ… ¡kÄ nÄ «yÄ n’s (250 B.C.-224 A.D.) and SÄ sÄ nÄ «yÄ n’s (224-651 A.D.) eras and it is believed to be belonged to these eras or even earli... ... says: â€Å"in the 10th century A.H Manaqeb Xani gave its position to Rowzeh Xani† (AÃ… ¾and 34). Beyza’i also talks about the descending trend of Manaqeb Xani: â€Å"even when the cause of this (propagative side) was diminished, Manaqeb Xani remained as a marginal side for Storytelling or popular entertainmentØ› it still has a role in popular performances or Iranian Storytelling the performer or Storyteller read about the Manaqeb of Ali† (BeyzÄ Ã¢â‚¬â„¢Ã„ « 71). Conclusion Over the ages of competition between Shiite and Sunnite in Iran, Storytellers of Manaqeb Xani (Manaqebis) had an important role in Shiite’s gradual dominance and Sunnite’s doubling. Sunnite created a type of narrating technique known as Fazayel Xani to fight back Manaqeb Xani (Religious telling of Shiite). Accordingly, the competition between Sunnite and Shiite had been reflected in Fazayel Xani and Manaqeb Xani. Manaqeb Xani and Fazayel Xani Essay -- Iranian Storytelling Over the years, Iranian Storytelling (Naqali) has been divided into various kinds and it has taken many different functions. Among them, Religious Storytelling has been assigned a propagandistic function. It was used as a device for the promoting Shiite and Sunnite Religions. There are many branches in Iranian religious Storytelling; Manaqeb Xani and Fazayel Xani are two to be noticed. This article is focused on both of these two types. Knowing that, Storytelling is an oral art and less attracting in spite of Ta‘ziyeh for many years, the threat of being forgotten is undeniable as the role of Storytellers in the society is diminishing. Therefore, it is essential to pay more attention and evaluate this art through documented studies and researches. Noticeable is that, these arts affect many Ta‘ziyeh’s plays with great roles in Iranian religious performances. Thus, in order to study Iranian drama, we need to have a comprehensive knowledge about Iranian Storytelling. The word uses information sources including books, articles, and masters of the field, who devoted many years to study rituals and custom and preserve them through ages. Moreover, they do their best to record these arts and make them a reliable document for future use. An Introduction to Iranian Storytelling Beside XeymÉ™ Ã… ¡ab-bÄ zÄ « and Ta’zÄ «ya, Storytelling (NaqqÄ lÄ «) is the most important type of Iranian real performance, that through ages is has become part of Iranian life and it is considered as a part of their spiritual cultural legacy. This art has an old antiquity and rooted in ancient Iran. Storytelling has been widespread during AÃ… ¡kÄ nÄ «yÄ n’s (250 B.C.-224 A.D.) and SÄ sÄ nÄ «yÄ n’s (224-651 A.D.) eras and it is believed to be belonged to these eras or even earli... ... says: â€Å"in the 10th century A.H Manaqeb Xani gave its position to Rowzeh Xani† (AÃ… ¾and 34). Beyza’i also talks about the descending trend of Manaqeb Xani: â€Å"even when the cause of this (propagative side) was diminished, Manaqeb Xani remained as a marginal side for Storytelling or popular entertainmentØ› it still has a role in popular performances or Iranian Storytelling the performer or Storyteller read about the Manaqeb of Ali† (BeyzÄ Ã¢â‚¬â„¢Ã„ « 71). Conclusion Over the ages of competition between Shiite and Sunnite in Iran, Storytellers of Manaqeb Xani (Manaqebis) had an important role in Shiite’s gradual dominance and Sunnite’s doubling. Sunnite created a type of narrating technique known as Fazayel Xani to fight back Manaqeb Xani (Religious telling of Shiite). Accordingly, the competition between Sunnite and Shiite had been reflected in Fazayel Xani and Manaqeb Xani.

Small Talk

Small Talk We’ve all engaged in some sort of small talk either in the office, on campus, at a party, or other places where you find yourself in the company of others. For some of us, participating in small talk may come easily, while for others it may be quite difficult. Some individuals may find small talk to be irritating while others find it a necessity. In this paper I am going to explore what exactly defines small talk as such; the reasons why people find the need to engage in small talk; the benefits, and disadvantages of small talk; is there an ethical approach to small talk; and provide tips on how to participate in small talk—without it creating an uncomfortable atmosphere. What exactly defines small talk as such, segregating it from the normal conversations exchanged between two individuals? Small talk is defined as a light conversation; it is typically polite and about matters of little importance, especially between people who do not know each other well. In these conversations general-interest topics are commonly discussed such as movies, sports, food, travel, and music. Many find that those who engage in this form of conversation are approachable and friendly. By taking an active part in these conversations you send a message that you are ready, willing and able to communicate. This may not seem like a difficult task, considering all humans communicate at various levels daily, but to engage in small talk may actually be very difficult, so when done willingly and well it can say a lot about that person. Part of being successful at small talk is being an avid listener. This is a very important part of conversation. Many get worried about being able to communicate their thoughts clearly that they neglect to listen. Listening carefully helps in understanding and encouraging those who are speaking to you. Franklin Roosevelt, the thirty-second president of the United States of America, believed that most people were poor listeners. He believed that this held true especially when engaging in small talk conversations. To prove his point and amuse himself, he would greet visiting guests with, â€Å"I murdered my grandmother this morning. He was usually responded with a puzzling look yet a polite nod in approval. However, one evening he was impressed when one guest responded with a surprising response, â€Å"I’m sure she had it coming. † Even so, Roosevelt did prove the common neglect individuals give towards small talk. So, why do people engage in small talk? Talking is the primary form of communication between all beings. The mere act of t alking is a way to â€Å"break the ice,† relieve any tensions, and it helps individuals find a common ground amongst them. Small talk is most commonly found in an instance when there is an uncomfortable silence, or is used in a situation where a person is waiting for something—it passes the time. There are many instances when people feel they have to engage in small talk simply not to be rude. We have been cultured in our society to view small talk as a politically correct act when in one of these instances. Those who do not openly converse with others are looked upon as rude and unapproachable. This leads to the topic of the benefits small talk has and its importance. An article from the Los Angeles Times entitled, â€Å"Researchers take a high view of idle chatter† showed that an increase of social contact aided mental function. This affect is similar to those of solitaire games such as Sudoku and crossword puzzles, which have the same benefit when engaged in for the same amount of time. Good news for those who enjoy chatter, but not great for those who have difficulties with it. Striking a conversation with someone gives him or her the opportunity to either accept or reject you. This is probably the main reason for its importance. Americans typically strive to be accepted by their peers. We want to be liked by our peers and when we engage in small talk we are being judged. A lot of the time it is the first impression we leave with someone. Another benefit of small talk is meeting new people and possibly new friends; or making new business relations, which could lead to a promotion or new business venture. Wendy Warman, co-author of Loud and Clear: How to Prepare and Deliver Effective Business and Technical Presentations, gives instructional seminars on how to effectively participate in small talk for big success. Warman discusses the importance of small talk in order to improve communication, boost sales, enhance customer service and increase profits in any organization or industry. These are all very important benefits, which I think everyone could find use for. Now that we more thoroughly understand the basic means of small talk and what small talk actually consists of, we need to be aware of the topics chosen for these conversations. There is an ethical approach to small talk and ethical judgments need to be made. Very frequently small talk is shared between individuals whom do not know each other well, therefore there are many ‘forbidden’ topics that should be avoided. When people do not know each other well it is not a wise decision to discuss personal information such as salaries or divorce. Two main topics that should be avoided are religion and politics. The foundationalist’s view should not be considered here since everyone’s justified beliefs on these topics might vary. The intent of small talk should basically be to get to know someone better, keeping in mind other peoples feelings. Raised emotion may arise if one of these topics is brought forth in a conversation. The consequence of these discussions may be a negative response, being that many people have different beliefs and opinions in the matter. An altruistic approach is definitely called for when engaging in small talk. The â€Å"golden rule† of â€Å"Love your neighbor as yourself† should be remembered in these situations. Placing the other person’s feelings first will usually lead to a pleasant conversation with affirmative results. Thus one can also say a utilitarian approach is also necessary when engaging in small talk. There are some basic guidelines one can follow to assist in creating proficient small talk. The first step before going to a function or gathering is to prepare yourself. Here is a list of tips that will help in engaging in small talk: 1. One should derive at least three topics to discuss as well as four questions that can be asked to others to spark conversation. If you know that there will be people there that you have met before, try to remember some things about them that you can bring up . . . maybe a charity they’re involved with or a hobby they partake in. 2. Be the first to say â€Å"Hello. Offering your name when greeting someone will avoid an uncomfortable situation of him or her not remembering your name. 3. Make an effort to remember names and use them frequently. 4. Motivate the other person(s) to start talking by asking an open-ended question that is common ground, such as, â€Å"How do you know the host? † 5. Be an active listener and provide feedback. 6 . You were given two ears and one mouth . . . you should listen twice as much as you talk. 7. Try to contribute something interesting to the conversation. Stay away from negative or controversial topics, as mentioned above. . If you want to meet someone in particular, be introduced to him or her by someone they respect. A mutual friend should be asked to do so. 9. When accepting a business card, receive it with both hands, read it, and place it in a coat pocket, purse or wallet to show it is valued. 10. Be mindful of you body language, this can cause others to be uncomfortable. Act confident. 11. Observe and listen before entering a conversation that has already begun. 12. Always be prepared with a few exit lines so you can have a graceful dismissal from the conversation. â€Å"Be bright. Be brief. Be gone. I chose this topic with the expectations of finding good reasons for small talk. Although I find small talk to be necessary and appropriate in certain situations, I find it unne cessary at time and frankly quite annoying. I still think talking about the weather with a fellow employee at the printer is unnecessary, but I don’t see those instances being avoidable. However, I have learned if you are active in using the tips provided, you can obtain more control over the conversation and guide it so that it is more enjoyable. Being prepared for small talk is the best way to avoid ‘lame’ conversation. If you go to a function with a select few topics to discuss, chances are the conversation will be strong and others will be guided by your contributions. Another important matter in successful small talk is to think of others first. This is very important with successful small talk and getting positive results. You want to make people happy and to feel good—everyone likes to be around people that make them feel better about themselves. Reference List â€Å"12 Tips for Making Small Talk. † CareerBuilder. com. 2005. CNN. com. 1 May 2009 Hoekman, Laurel. â€Å"The Benefits of Small Talk. Gray Center SUN News. 2008. Gray Center. 2 May 2009 Murphy, Peter. â€Å"How to Master the Art of Small Talk. † Relationships/Communication. 2007. Ezinarticles. 1 May 2009 Rosenstand, Nina. The Moral of the Story: An Introduction to Ethics (Sixth Edition). New York, NY: The McGraw-Hill Companies, Inc. , 1994–2009. â€Å"Small Talk. † Encarta World Dictionary. 2009. En cartaMsn. 2 May 2009 â€Å"Small Talk: Who, What, Where, When, Why?. † EnglishClub. com. 1997–2009. nglichClub. com. 1 May 2009 â€Å"Wendy Warman. † World Class Speakers & Entertainers: wcSpeakers. com. 2005–2009. wcSpeakers. com. 2 May 2009.

Influence contrasting economic environments Essay

Describe the influence of two contrasting economic environments on business activities within a selected organisation. There are two very important economic environments that effect Tesco, economic growth and the recession. An economic growth will be good for Tesco as business will be booming, more goods are being produced and profits are increasing. When this happens Tesco becomes a very high profit business and invest in new products or stores which can lead to Tesco being more profitable business wise. Profits are increased during economic growth as customers want more products; they have the money to spend and choose to spend it in Tesco’s. This leads to a much higher product demand, which affects the primary sector – farmers. Farmers will need more animals and more farm hands effectively as they are producing for a large company and if the demands aren’t met they will lose business. For example during an economic boom people tend to buy luxuries as they have the spare money to spend, so a customer instead of buying a ready meal might decide they will have a steak instead and there could be a large amount of Tesco’s customers with the same thought process, this will in turn mean that Tesco will order a large amount of steak’s from the farmers and if they can’t supply this they will lose Tesco’s business and also Tesco won’t be able to meet its customer demands and could also lose business. People will also stop buying Tesco value products such as cereal, canned goods and start buying branded names as they can afford it and we are a brand loving country which means that Te sco generate more money as people are buying the much more expensive goods. In 2011/2012 Tesco had a reasonable growth in profit even in a challenging economic environment, Tesco’s sales increased by 7.4% to  £72 billion. Tesco however did not make the profit that they would have liked they were running their business in a very challengeable time during 2011/2012 as the recession is still very much taking over the economy, they managed to survive by offering their customers Tesco value products at next to nothing prices which were bought a lot more due to their cheap prices offering more competition for companies such as Lidl. During a difficult economic climate consumers cut down on spending in an attempt to try and save money as the cost of living increases but wages don’t. This means that Tesco would have cut down on orders to manufacturers for example the steaks, no one would have been buying them and they may have cut their order from 1000 to 400 for example. The current interest rates can  also effect a company like Tesco because if they borrow a loan from the bank then if the interest rates are high then Tesco will end up paying back more money than the original borrowed amount, however if they are lower than it would be the best time for Tesco to borrow if they need to because although they will still be paying back more than what they borrowed however it will be a much lower amount. Inflation rates can also present problems as they decrease and increase over time; if the rate of inflation is high the Tesco will increase their prices to compensate for the rise however this will decrease their sales because customers won’t be willing to pay the higher prices. GDP (Gross National Product) is the market value of all goods and services over a certain period of time if the GDP increases by 3% it means that the economy has grown by 3%, this has an impact on everyone in the economy because it affects the stock market which is somethi ng that any potential investor will take into consideration before they invest. Tesco will see wage increase in a healthy economy and higher profits as Tesco’s products have a demand increase. Cancer Research UK will have struggled during the recession and current times as people are cutting down on spending and unlike Tesco Cancer Research are selling things that yes people need, however their products aren’t essential therefore they will be losing lots of money and may have to cut down money on research and support. They have a much smaller budget that has to be spent carefully in order to prevent a negative impact on the business; recently Cancer Research has not had the funding to research into new types of cancer and develop knowledge as they have had such little funding. During an economic boom however Cancer Research will hopefully make plenty of money to fund research and support as people will have more money to spend on clothes and shoes. They are able to offer a lot more support and can do extensive research into new kinds of cancer as t hey have the funding. Inflation can affect a business like Cancer Research UK but not as much because they don’t buy in their stock it’s all donated by customers, however they may slightly increase their prices which in such a difficult economic climate is something that they desperately want to avoid. GDP will affect Cancer Research because they may see an increase in customers if the GDP was low because typically there are high rates of unemployment at times like that and people still need clothes to wear and rather than pay high street prices people with go to the  charity shops and buy cheaper second hand clothes. However if the GDP increased then Cancer Research may see a decline the their sales and customers because there are high levels of employment during a high GDP and people with have more money to spend on high street trends.

Cross Cultural Interactions with Others

Social workers, psychologists and educators alike, have a responsibility to develop cultural competencies. This implies a commitment to creating an environment of mutual understanding. â€Å"Cultural competence refers to the process by which individuals and systems respond respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms, and values the worth of individuals, families, and communities and protects and preserves the dignity of each† (NASW, 2000b, p. 61). Therapists focus on interactions with diverse clients and new situations everyday. Developing cultural competencies is essential towards meaningful communication. Research on person perception has suggested that the information we glean from others can be affected by factors such as appearance, stereotypes, and culture (Wang, 2009). The competency statements for review focus upon communication style (verbal and nonverbal) and how communication can influence others perceptions. In addition, a competency statement regarding high-and low-context communication from different cultural socializations is discussed. Most models of counseling assume that the spoken word is understood. However, when working with cross cultural clients, a host of deficits linger, which may lead to distance, vulnerability and misinterpretations. Verbal communication is important but can be easily misinterpreted across cultures. Words are powerful, but often forgotten. How one perceives the words is most often remembered. Words and what they mean in a cross cultural setting have a major role in a therapeutic setting. To fully understand a culture, it is necessary to understand the se of the cultures metaphors. Metaphors have their own historical origins and are culture specific (Laungani, 2004). The understanding of intrapersonal process of communication is essential and fundamentally important when working with ethnic clients. The therapist needs a clear understanding of the client’s subjective experiences, personal goals, daily behaviors and other significant areas to ensure communication value (Laungani, 2004). When verbal messages are unclear, we tend to look at nonverbal cues (LeBaron, 2003). During a therapeutic encounter between therapist and clients of different cultural backgrounds, it is imperative for all concerned to be vigilant and sensitive enough to read correctly the different verbal, non-verbal, and other physical cues the client knowingly or unknowingly may display to the therapist (Laungani, 2004, p. 196). Nonverbal communication is especially important in intercultural counseling situations because of language barriers (metaphors), set mannerisms, and cultural unfamiliarity. Research has agreed that nonverbal messages convey more than half of the affective meaning of each message (Launganie, 2004, Edmonds, 2010, Wang, 2010). Many emotions are similar across cultures, how they are expressed and interpreted is culture-specific. For example, a person of Japanese decent may smile as she relates details of a death in her family. For a Westerner, who understands a smile to mean happiness, this expression may seem cold and unfeeling. Based upon cultural beliefs in Japan, it is not appropriate to inflict the pain of grief on others (LeBaron, 2003). The understanding of high-and low-context communications from different cultures is significant because it plays an integral part in understanding and developing a relationship. â€Å"Direct and indirect styles of communication correspond to the concept of high-and low-context cultures. The United States is considered a low-context culture because of the linear and direct style of communication. On the other hand, China, Mexico, and Egypt are termed â€Å"high-context cultures† because communication is more contextual, process-oriented, and less rushed† (Fouad, 2007, p. 3). In examining the cognitive style of communication, Brooks (2004) noted that Americans follow a predictable sequence in their thought process. They tend to organize their thoughts in a linear fashion before speaking. Speakers, who have a more relaxed view on time, tend to meander to the point, such as Asians. Arab, Russians, and Africans, tend to insert stories and go off on tangents (p. 143). Cultures tend to attribute different levels of importance to nonverbal and verbal communication. High context cultures rely more on the unspoken word. They are concerned and focused upon the context and the person’s knowledge of the rules for communicating. For other cultures, a clear understanding of the message is less important because nonverbal behavior and the context are understood. Middle East, Asia, and Latin America are examples of high context cultural groups. United States and Canada are considered a low context culture because they place less importance on nonverbal communication and rely heavily on the spoken word (Fouad, 2007). According to (LeBaron, 2003) high context settings such as Japan or Colombia, understanding of the nonverbal message is more important than the communication as a whole. Therapists need to be aware of these differences so they can model appropriate behaviors for others (Fouad, 2007). â€Å"Gudykunst (2001) conceptualized high context communication to include the following communication styles: being indirect, inferring meaning, interpersonal sensitivity, using feelings to guide behavior, and the using silence. In contrast, low context communication includes: being dramatic, dominant, animated, relaxed, attentive, open friendly, contentious, and impression-leaving† (Park& Kim, 2008, p. 47). An emerging body of research has documented that â€Å"Asian cultures tend to adhere to high context communication styles, while European cultures tend to adhere to low context communication styles† (p. 47). Communication styles can be rational or emotional. For example, Brooks (2004) stated that Americans are considered to be more rational. On the other hand, Southeast Asians prefer to keep their emotions stable. Russians are known to be highly emotional (p. 144). In chapter 3, Fouad (2007) addresses the cross-cultural interactions with others. According to Fouad (2007) â€Å"sensitivity and understanding about different cultural scripts for verbal and nonverbal behaviors are essential because of the different formal and informal norms across cultures† (p. 43). This is an important message because you cannot have rapport and empathy without understanding, sensitivity, and knowledge of multicultural behaviors and values. Effectiveness with a client from another culture is dependent upon making educated choices involving communication. LeBaron (2003) noted that â€Å"all communication is cultural; it draws on how we have learned to speak and give nonverbal messages† (p. 1). The way we communicate to others depends upon the situation, individual personalities, and our mood. This coupled with a variety of cultural influences we already have can influence our communication choices. Communication is interactive and plays an important influence on the effectiveness of our relationship with others (LeBaron, 2003). Although some emotions are universal (a smiley face inserted in emails), others are subtle and often misunderstood (a wink). Facial expressions may be the only form of nonverbal communication that may be considered universal. Cultures interpret body language, gestures, posture and carriage, vocal noises (shrieks and grunts), and degree of eye contact differently (Edmonds, 2010). Gestures can be easily misinterpreted. For example, nodding your head up and down within the Western culture, suggests you agree. However, in the Middle Eastern culture, it means the opposite. Nodding your head affirmatively in the Middle East is a sign of disagreement. Moreover, in Japan, a nod is just a signal that someone is listening (Wang, 2010). Edmonds (2010) shares that the â€Å"OK† signal made by forming a circle with the thumb and forefinger refers to money in some countries, while in others, it’s extremely offensive reference to a private body part. Eye contact is another variable that is extremely important. In some cultures direct eye contact is valued. However, in other cultures, averting eye contact is a sign of respect. A simple gesture of thumbs up, may readily offend someone from a different culture. In Iran, this gesture is considered to be vulgar. Shaking hands when greeting may seem innocent, but in some countries this is rude behavior. In the Middle East, you should not hand an object to another person with your left hand. The left hand in the Middle East is reserved for personal hygiene (Edmonds, 2010). Others may be shy and touching is considered an intimate behavior. There are specific rules for personal space across cultures. There are different ideas about space when having a conversation. Research shows that Americans tend to prefer a large amount of space. Europeans tend to stand closer together when talking. It is suggested that this may be due to the fact that Europeans are accustomed to smaller places. Americans on the other hand, are used to larger homes and countryside’s (LeBaron, 2003). Personal space is not a concern for some cultures. Italians and Latino’s allow for open kissing with strong and long embraces to greet one another, whereas in the United States, such contact may be considered too sexual. Further studies have shown that Asian children cannot be touched on the head or it will damage the child’s soul. Each of these variables influences communication efforts (Edmonds (2010). As clinicians, we must strive to learn all we can about the culture of our clients. Remer (2007) introduces the butterfly effect. This effect refers to â€Å"those small differences in initial conditions may have severe consequences for patterns in the long run† (p. 93). Miscommunications can lead to frustration and a lack of trust, thus destroying a relationship. Conflict can easily occur or escalate if miscommunications are already in place. As an agent of change, this writer values diversity as an opportunity to learn. Professional expectations should never be lowered, they need to be developed and maintained in order to improve the quality of culturally competent services. Sensitivity and knowledge should be heightened in order to be a successful agent of change. Striving to be cross-culturally competent is a life long journey. It begins with each day being viewed as an opportunity to learn more about another person. Competence implies that one has the confidence and the capacity to function effectively outside of their culture zone. Despite the madness surrounding social service agencies, this writer is committed to supporting members of underrepresented groups. It is paramount to be committed to incorporating a wide variety of verbal and nonverbal communication skills in response to direct and indirect communication styles. A simple glance can affect the message you are sending and how others perceive you. Moreover, it is important to have a strong sense of self awareness. One must be accepting, comfortable and open to new and unfamiliar ways of communicating in order to broaden personal perspectives. The main focus is to remain objective, know that there are cultural differences, be able to identify subtle behaviors, and to trust your intuition. Alternative ways in which a therapist can be actively involved in cross cultural communication may include checking with clients for the accuracy of your interpretation when unsure. Raising a question about interpretations demonstrates interest, validation and establishes trust. Therapists may choose to move outside of verbal exchanges and use acting, puppets (young children), drawing, music, story telling, collage making and journaling. By allowing clients to be your teacher, one can enhance the relationship and establish competence. As an agent of change, specific objectives are to be met. First, diversity training should be offered. Coworkers will be asked to band together and search for consultants or facilitators to assist in the planning. Second, embrace research and gain as much knowledge as you can about your client’s culture. Third, frequent consultations with supervisors and colleagues are important to obtain performance feedback. Collaboration with others is an excellent way to remain grounded. As a therapist working with cross cultural clients, it is important to remember that although your mouth is closed, your body is talking.